1. Overview

At Cornucopia Online Store, we strive to deliver only the finest products from Cornucopia, Kaapi, and Cafe Madras. Each order is carefully packed and inspected before dispatch to ensure quality and satisfaction.

However, in the rare event that you receive a damaged, defective, or incorrect product, we’re here to help.

2. Return Eligibility

·     Returns are accepted only for approved cases such as damaged, defective, or incorrect items.

·     Any return request must be reported within 24 hours of receiving the order.

·     To initiate a return, please email hello@cornucopiafoodstore.com with your order details, a brief description of the issue, and supporting photos (if applicable).

·     Our team will review your request and confirm eligibility before proceeding.

3. Return Process

·     Once your return request is approved, we will arrange a pickup from your delivery address.

·     Returned items must be unused, unopened, and in their original packaging.

·     After successful pickup and inspection, your refund will be initiated.

4. Refund Timeline

·     Once the returned product is received and verified, the refund will be processed to your original payment source within 7–10 business days.

·     The exact duration may vary depending on your bank or payment provider’s processing time.

5. Non-Returnable Items

Please note that certain items may not be eligible for return or refund, including:

·     Products that have been opened, used, or tampered with

·     Items returned without prior approval

·     Perishable or consumable products beyond the complaint window

6. Contact Us

For any refund or return-related concerns, please contact us at:

Address: 391/8, “Kamakshi” Building, Bhaudaji Road, Kings Circle, Opp. Maheshwari Udyan, next to Cafe Madras®️, Matunga East, Mumbai, Maharashtra 400019
Email: hello@cornucopiafoodstore.com
Phone: 022 2408 7928